Role: Retail Assistant
Employment: Part-time
Salary: £12.21 per hour (National Living Wage, April 2025)
Contracted Hours: Friday – Sunday, 15.5 hours per week shifts
Location: Northcote Road, Battersea SW11
Reports to: Giuseppe / Founder
About MUTHAPUPPA
MUTHAPUPPA is building the UK’s most loved chain of independent pet shops.
We’ve recently launched the UK’s first mobile pet shop; a modern and innovative retail space with 250+ carefully chosen products that are healthy and safe for dogs. Every purchase helps fund our dog rescue and rehoming work.
The Role
This role is for someone who genuinely loves dogs and enjoys being around them.
As a Retail Assistant, you’ll help run the shop from Friday through Sunday, welcoming and serving customers, keeping the space tidy and stocked.
You’ll work with the founder for a training period of one month, and then work independently, so reliability, care, and confidence are key.
What You’ll Do
Open / close the shop on time
Welcome every customer (human and dog) with warmth and care
Help customers choose the right products for their dogs
Take payments using our POS system accurately (we're cashless, so no till or cashing up to deal with!)
Keep shelves stocked and displays looking their best
Receive deliveries and restock products
Keep the shop clean, tidy and safe throughout the day
Capture photos and videos for social media (products, dogs, behind-the-scenes moments)
Follow basic health and safety guidance
Treat every person and dog with patience, respect and understanding
About You
You love dogs and enjoy spending time around them
Friendly, trustworthy and confident talking to people
Organised and tidy, with good attention to detail
Punctual
Confident using a smartphone for photos and video
Comfortable lifting light boxes (up to 15 kg) and standing for long periods
Retail or customer service experience is helpful but not essential
Hours
We’re open Friday to Sunday, and each team member will work one shift per day (morning or afternoon), averaging 15.5 hours per week:
Friday: 8am to 1pm or 1pm to 6pm
Saturday: 7.30am to 1pm or 1pm to 6.30pm
Sunday: 8am to 1pm or 1pm to 6pm
Health, Safety and Equality
Follow simple safety procedures to keep yourself and others safe
Report any hazards or accidents straight away
Treat everyone fairly and with respect
MUTHAPUPPA is an equal-opportunity employer. Our mobile shop is on wheels and accessed by steps, which makes the working environment unsuitable for anyone who requires step-free access. All applicants are considered fairly and equally based on their skills and experience.
Why Join MUTHAPUPPA
You'll get all dog products at COST PRICE for the entire duration of your employment with us.
Spend your weekends surrounded by dogs and dog people
Be part of a growing local business with a clear purpose
Supportive founders and consistent hours
To apply, please email your CV and a short note about why you’d be a great fit to HELLO@MUTHAPUPPA.COM